Citizens's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens

2.5
  • Closed
  • Opens 9:00 a.m. tomorrow
  • Finance
  • Staten Island, NY

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

1556 Hylan Blvd, Staten Island, NY, 10305, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosedClosed now
2.58 reviews
Select a rating
Antionette Kirk's profile image
Antionette Kirk 
on Google
3 months ago

very bad experience from bank teller because they didn't have money to cash a $2000 check, AT A BANK!!!!! 

Duke Nukem's profile image
Duke Nukem 
on Google
3 months ago

The Atm took $1200 from me and immediately after, turned off. I opened a case and they denied it saying that they investigated it and it never happened. I had people with me that saw it happen, a bank employee also saw it happen. Steer clear from the new atm they have and from this bank in general. 

Ariton Shaini's profile image
Ariton Shaini 
on Google
a year ago

At the beginning when I opened my account here it was great. The people who set it up were amazing. The clerks were good too, I could take money out with out hesitation. Now all of a sudden “we don’t have money at the moment.” The last two times I came to this location they don’t have money. I come to this location on hylan blvd because this is the nearest location to me.The Citizen bank at New Dorp Plaza and the one on Forest Ave never hesitate and have great service. I will be going to one of these other locations for now ... read more

Yuliya Zobenko's profile image
Yuliya Zobenko 
on Google
2 years ago

Stopped by for notary services, worst experience ever. An employee refused to provide simple service: started to ask questions, call someone, and seemed totally unsure what her responsibilities as public notary are. Never had such problems with Chase, too bad they did not have a notary at that time. Had to pay for service at near by pharmacy. 

Aaron Smith's profile image
Aaron Smith 
on Google
2 years ago

Today there was a lady in this bank who was a staff member. She ordered an Uber eat order from Applebee’. I drove 3 miles and it cost only 5 dollars.She took the tip after receiving the order. This is going too far. You have no right to exploit the food delivery staff like this. No one wants to serve you for free and waste our time and energy. Please be kind. Your name will not be published today. We hate you This kind of people. 

View all google reviews

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.5 star rating with 8 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Link copied