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Citizens
- Finance
- Sudbury, MA
About this business
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location details
450 Boston Post Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had a pressing issue recently related to a home sale closing and walked in with no appointment to to talk to a manager. Helen was so wonderful to work with - she was knowledgeable and pleasant and went over and above to save our closing date! Happy customer here and very satisfied with the level of service I received. Thank you, Helen!
If you attempt to cash a check at this branch you are assumed to be doing so fraudulently. They will call whomever wrote the check to verify it is not fraudulent. If said person doesn't pick up the phone for whatever reason they will refuse to cash the check. I was told by the sudbury branch manager that it was a new policy they had to follow. When the Sudbury branch refused to cash my check, I went to the Groton branch. Groton cashed my check and did so with no questions asked. When I told them what had just happened at the... read more
I've been using the Sudbury branch since Citizens closed its full-service counter at the Wayland Stop and Shop and I have never had a bad experience there. In fact, I find the people there exceptionally friendly and even fun to deal with. Admittedly, I have never used their ATM. But then, I have never used an ATM anywhere.
These guys purged my business account without letting me know why. I was on the phone for 2 hours without any resolution. I had a bunch of automatic credits going into the account. They can't reinstate my account. So I have re-doing all my ACHs.
If I could give it no stars, I would. Hands down the worst citizens bank. Eats cards, always something wrong with the ATMs. So frustrating when NEITHER of the ATMs work. Don’t use this location. I went out of my way to write this, this is how frustrated I am with this bank.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 2.7 star rating with 15 reviews.
When is Citizens open?
Citizens is closed now. It will open at 9:00 a.m.
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