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Citizens

3.5

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Location details

3136 Leechburg Rd, Lower Burrell, PA, 15068, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.519 reviews
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Roger S.'s profile image
Roger S. 
10 years ago

One of the worst experiences I've ever had with a bank! I was mailed a promotional letter and it stated that I could open a checking account with a $25.00 deposit and after three months of monthly deposits, the bank would deposit a bonus of $200.00 into my account. I carefully went over all the stipulations with a bank account manager. After I made the initial deposit, I deposited an additional $300.00 and another $500.00 and at that time I inquired about the bonus that was supposed to be deposited into my account. I was tol... read more

cmurdock's profile image
cmurdock 
11 years ago

This is a lousy bank that charges as many fees as it can, even to the extent of using accounting trickery to do so. For example, they will reorder your withdrawals in order to charge you three overdraft fees instead of one (that's what they did to me). It is better to bank with a credit union or a small bank that actually cares about its customers. 

dzingle1's profile image
dzingle1 
12 years ago

this bank is the best and they helped me a lot 

privatei's profile image
privatei 
13 years ago

Watch out they are criminals.They charge $45. for overdraft fee.Despite Citizens Bank Settles Overdraft Fee Lawsuit For $137.5 Million.Loan sharking if you ask me.They are still getting away with it.I wish someone would investigate this. 

goodbiz123456's profile image
goodbiz123456 
13 years ago

i love the downtown branch the bankers are amazing and very skilled they know how to do big biz!! 

wawa999's profile image
wawa999 
14 years ago

Bad Service here. Very impatient tellers. 

getreal2's profile image
getreal2 
15 years ago

If you were more concerned with you customers and not with the money from these darn ads, your customers may be able to find your hours. How common is that to post your hours along with your location and phone yet you people can't figure that out. Another great service of Citizens Bank not! 

charlespyott's profile image
charlespyott 
15 years ago

Citizens Bank is about as far from being an upstanding/ethical member of the community as I can possibly imagine, at this point. They/it charged me $74.00 for covering just $11.21 in debit card charges -- that's a whopping 660% interest rate (over the 24 hours it took for me to notice and deposit some additional funds into my account). I'll let that 660% figure speak for itself. 

robbinm1's profile image
robbinm1 
15 years ago

The manager at the Stop and Shop Citizens Bank is an excellent asset to the company. His attitude is positive. He is customer oriented, kind, and listens thoroughly to the person he is engaged with. I was pleasantly surprised to have been given such lovely service, even in the midst of a relatively poor city, such as Fall River. I live in Tiverton, which is a border city. Thank you for the convenient one-stop shopping! Satisfied customer. 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.5 star rating with 19 reviews. 

When is Citizens open?

Citizens is open now. It will close at 4:00 p.m.  

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