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Citizens

3.3

About this business

Location details

8378 E Washington St, Chagrin Falls, OH, 44023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.37 reviews
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Ryan Murray's profile image
Ryan Murray 
3 months ago

Money is not safe here. Caught 10 fraud charges on my account, opened claims on them just to get a letter saying they can’t do anything. Charges added up to about $1,000. Bank told me I’m SOL. Going to get a new bank after that 

Larry Rose's profile image
Larry Rose 
a year ago
Rhonda Spieth's profile image
Rhonda Spieth 
2 years ago

I really thought I liked Citizens, I had a truck loan and a car loan though them drove in every week to pay on my accounts.. Then I tried to do real business with them , like buying a new Home though them.. terrible, about getting the work done, getting back to their customers. I had 4 other Pre approval Letter before they ever got back to me. Then I finally just asked for my documents back as I went somewhere else's. Else. That took 3 months, then when I needed statements for my car and truck that took days to get, with me ... read more

nikki Hall's profile image
nikki Hall 
2 years ago

Citizens bank is the worst!! My account became overdrawn while my husband was out of work I have 2 account, personal and business between the 2 of them I currently have more in overdraft fees than what i actually owe and they keep sending me letters, I stopped depositing money in thier bank because I need money to live off and pay my bills, horrible service they all vlaim they can't do anything to help, do not ever bank here 

janine's profile image
janine 
3 years ago

Could not ask for a more professional and pleasant banking experience 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.3 star rating with 7 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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