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Citizens

3.7

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

8378 E Washington St, Chagrin Falls, OH, 44023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.76 reviews
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Larry Rose's profile image
Larry Rose 
on Google
9 months ago
Rhonda Spieth's profile image
Rhonda Spieth 
on Google
2 years ago

I really thought I liked Citizens, I had a truck loan and a car loan though them drove in every week to pay on my accounts.. Then I tried to do real business with them , like buying a new Home though them.. terrible, about getting the work done, getting back to their customers. I had 4 other Pre approval Letter before they ever got back to me. Then I finally just asked for my documents back as I went somewhere else's. Else. That took 3 months, then when I needed statements for my car and truck that took days to get, with me ... read more

nikki Hall's profile image
nikki Hall 
on Google
2 years ago

Citizens bank is the worst!! My account became overdrawn while my husband was out of work I have 2 account, personal and business between the 2 of them I currently have more in overdraft fees than what i actually owe and they keep sending me letters, I stopped depositing money in thier bank because I need money to live off and pay my bills, horrible service they all vlaim they can't do anything to help, do not ever bank here 

janine's profile image
janine 
on Google
3 years ago

Could not ask for a more professional and pleasant banking experience 

Todd M. Kruse's profile image
Todd M. Kruse 
on Google
4 years ago
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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.7 star rating with 6 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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