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Citizens

3.2

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

363 W Lancaster Ave, Wayne, PA, 19087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.211 reviews
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Gail N's profile image
Gail N 
on Google
5 months ago

The Citizens Bank, Wayne, PA branch’s ATM seems to never have cash. So yesterday I was the only one waiting in their outdoor banking line in order to cash money- since per usual their ATM was out of cash. I waited almost half an hour just to get waited on and cash money. They said they had only a few customers indoors to help before they could help me, and so could I wait. I noticed that there were only a few cars in their parking lot. So after an extremely long wait, I complained that I had to leave due to an appointment th... read more

Jazmyne Gudger's profile image
Jazmyne Gudger 
on Google
9 months ago

Love the staff an they have always been professional. They get what I need done every time, and quickly. 

Eli's profile image
Eli 
on Google
a year ago

I was helped by a young man with pride and prowess named ryan he was sweet and handso,me 

Kelly Jozefowski's profile image
Kelly Jozefowski 
on Google
2 years ago

I wish I could give them a zero star rating!!! I walked into the Wayne branch yesterday, Saturday, 5-21-22 to get help as someone has hacked into my bank account and cleaned it out!!! I went up to the teller and she went to the back to get someone to help me. Or so I thought. She came back and told me no one could help me today and I’d have to come back on Monday. I again repeated that someone has cleaned out my checking account and asked her if she was seriously telling me that no one could help me. Her exact words “well I ... read more

C C's profile image
C C 
on Google
2 years ago

Absolutely phenomenal service! I came here to set up an account and I could tell right away I was in great hands. The line was short, the place was welcoming, and the staff were great. Derrick helped me out with everything, explained everything I needed to know step-by-step, and was so courteous to me and other clients of his. There was another employee in at the time, as well, who was so kind to everyone that came by. Despite it being a Sunday and a busy work day, everyone was helpful and personable. Come here to get great ... read more

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.2 star rating with 11 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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