Citizens's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens

2.6

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

23201 Columbus Rd, Columbus, NJ, 08022, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.67 reviews
Select a rating
DON RAUTH's profile image
DON RAUTH 
on Google
2 months ago

Got there about 4:10 after a doctor's appointment and the drive-in was closed as well as the main office. The drive-in should be open at least until 5:00 p.m. 

Sheila M's profile image
Sheila M 
on Google
10 months ago

My Florence branch closed and now I have to make the drive to Columbus. Not a huge deal but why is the drive thru here NEVER open, yet when you’re forced to go inside the branch there’s no one in there? There is no reason I should have to park and get out of my car when there are several drive through lines available but closed. What happened to customer service/customer care? 

Abubakkar Razak's profile image
Abubakkar Razak 
on Google
a year ago

Useless bank and staff. They don't know anything. They asking documents but don't know its correct documents or not. They to verify with someone that's need one day but I gave 2 days time but no follow-up call . I should go bank of america instead this useless bank staff 

Neil EQ2's profile image
Neil EQ2 
on Google
a year ago

Nice bank with very nice employees. I miss the manager guy that was here they fired when they took over Investors. He was very personable. Citizens in general (not this specific branch) gets minus 1 star for their regular system & other technology issues since taking over the Investors Bank branch that was here AND for their garbage regular Certificate of Deposit rates. Other than that, its a great bank. 

Stacy George's profile image
Stacy George 
on Google
5 years ago

Very friendly and accommodating staff. 

View all google reviews

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.6 star rating with 7 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com