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Citizens

3.4

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

2150 Merrick Rd, Merrick, NY, 11566, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.48 reviews
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Tony F's profile image
Tony F 
on Google
2 months ago
Far “Sid” Sid's profile image
Far “Sid” Sid 
on Google
4 months ago

Nice staff I opened up my account 6 months ago staff are very nice and professional 

Brittany's profile image
Brittany 
on Google
11 months ago

Please stay far away from this branch If you don’t want to be racially profiled. The fees are also high and I noticed they are not willing to work with customers. 

Stephen Silverman's profile image
Stephen Silverman 
on Google
a year ago

I am a long term HSBC now Citizens customer. The only ATM is a drive thru. I have tried four times to make a cash deposit only to have the machine reject it. There is no other ATM to use. I have complained to the branch manager who says sorry please come in to make the deposit and we will look into why the machine doesn’t work. As I said four times? Maybe they should get a new machine and build another one outside Bottom line don’t bank at this branch. Unfortunately the closest branch is two towns over. 

Kim Sweeney's profile image
Kim Sweeney 
on Google
2 years ago

This is the worst bank I have ever dealt with. They took money out of my bill pay for NO reason considering I haven’t used this card in years and refuse to give it back. I will go out of my way to find a branch and go in!!!!!!! I closed out my account and will never use them again. Stealers 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.4 star rating with 8 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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