Citizens's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens

2.9

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

417 Barnstable Rd, Hyannis, MA, 02601, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.928 reviews
Select a rating
Marcos Mendonça's profile image
Marcos Mendonça 
on Google
a year ago
Mike Sacko's profile image
Mike Sacko 
on Google
a year ago
Colette Sullivan's profile image
Colette Sullivan 
on Google
a year ago

I needed a new debit card. They needed me to call a number to get my old card unblocked but when I went to my car to make the call, they told me they couldn't verify my phone number and I would have to go in person. When I asked her why they told me I had to call the number she said "honestly it's a big circle and this happens alot" We will be changing banks. 

Diana Z's profile image
Diana Z 
on Google
a year ago

The best customer service!!! Natalia is the best bank clerk! Thank you for all your help Natalia, you really care about your customers! 

James Scarl's profile image
James Scarl 
on Google
2 years ago

I have banked with Citizens for a little over 2 years and have had nothing but positive experiences. The complaints you may have heard are pure nonsense! 

View all google reviews

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.9 star rating with 28 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com