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Citizens

2.5

About this business

Location details

1291 Springfield Ave, New Providence, NJ, 07974, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.56 reviews
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Tamer Elshamy's profile image
Tamer Elshamy 
2 weeks ago

Great customer service and very helpful, quick. 

Junior Vassallo's profile image
Junior Vassallo 
4 months ago

Excellent service from start to finish! Citizens New Providence offers competitive rates, straightforward account features, and a friendly team that makes banking stress-free. I highly recommend them to anyone in the area looking for a reliable and trustworthy financial institution. 

Lisa Zhang's profile image
Lisa Zhang 
11 months ago

Wrote my name wrong, typed the date wrong, got the rate wrong... How many mistakes can a rep make in one transaction?! 

eileen cummings's profile image
eileen cummings 
a year ago

Worst. Bank. ever. Could not help me re-finance when i needed to. I am appalled that they are in NJ now. 

Louise Wheeler's profile image
Louise Wheeler 
3 years ago

The rep who we interacted with is good, but the transition from Investor’s to Citizens bank has been anything but smooth. Problems logging on, mistaken charge to our account, auto payment not working, and difficulty contacting the general customer service center. It’s been very frustrating. 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.5 star rating with 6 reviews. 

When is Citizens open?

Citizens is open now. It will close at 4:00 p.m. 

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