Citizens's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens

3.0

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

310 Pompton Ave, Cedar Grove, NJ, 07009, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.08 reviews
Select a rating
Vincent Chen's profile image
Vincent Chen 
on Google
5 months ago

The staff members are very friendly and professional. 

Emerald Griffin's profile image
Emerald Griffin 
on Google
a year ago

Rude and lazy staff. The woman behind the desk refused to withdraw money from my bank account and told me to go to the ATM, and it can withdraw the amount that I am asking for. Why couldn't she help withdraw money when I was inside the building? Little did she know I couldn't withdraw the amount that I wanted and had to go to a total different branch. They had no problem withdrawing money. Every time I use their ATM, she gives me dirty looks threw their window. Very bad experience. Don't expect no help from this branch. Comp... read more

Lauren C's profile image
Lauren C 
on Google
a year ago

Heard the manager talking at his staff and was very disappointed. Every time I come here there are new faces behind the desks. 

Nathan Kalupa's profile image
Nathan Kalupa 
on Google
a year ago

I called in and talk to an individual that was very quick to get me off the phone. I was calling about your savings account and I wanted to know the information. And his goal is to get me off the phone as quick as possible. It was very obvious. I called him out on it and said, why are you trying to get me off the phone. And he barely answered all the questions and just kept on telling me to go to the website. Definitely not gonna be here I was opening an account and called him to get some more information now I'm definitely ... read more

Yolanda Marrero's profile image
Yolanda Marrero 
on Google
2 years ago

Excellent customer service 

View all google reviews

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3 star rating with 8 reviews. 

When is Citizens open?

Citizens is open now. It will close at 4:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com