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Citizens

2.3

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

2779 White Mountain Hwy, North Conway, NH, 03860, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.324 reviews
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Cory Achenbach's profile image
Cory Achenbach 
on Google
3 days ago

Report any abuse you have received here to the corporation office. 

Patrick Petrie's profile image
Patrick Petrie 
on Google
a week ago

This bank is useless. Pack of branches means you need to travel to use this bank. The drive thru is rarely open making it a pain in the ass. They think they are better than you too. Poor service and bad attitudes. Just look at other reviews, all piss poor. Citizens is too stupid to listen to its customers. 1 star. 

Lucas Davey's profile image
Lucas Davey 
on Google
3 months ago

I've bank with citizens for years and am very close to choosing to bank with a new bank. My fiance and I went into this branch to simply add her onto the account since it has treated me well for years. Summer was helpful with getting things in order for us and was very professional and kind throughout the process, but things changed once we were in the Unkind and Uncaring hands of Rebecca. After a half hour wait that saw us have to leave and return, We were met with an unwelcoming demeanor that only became worse during our s... read more

joan blades's profile image
joan blades 
on Google
6 months ago

Citizens has progressively closed branch offices so that customers are forced to travel miles to receive face to face help with transactions. All services are either online or by phone. My recent experience with getting a change of address accomplished and replacement of a debit card took over two hours and three disconnects. Totally unacceptable. 

Susan E's profile image
Susan E 
on Google
11 months ago

DON'T BOTHER WITH THIS BANK. You have to watch them. I opened an account here with a lot of money which a trustworthy bank is supposed to protect and they stuck me with an obnoxious monthly service charge which I had no way to avoid. With the kind of money I put in, I thought they knew that this was intended to protect my finances. A savings account is supposed to keep you safe and not claim a legal right to steal their customer's money. I was in the bank several times to withdraw money by a certified bank check which cost m... read more

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.3 star rating with 24 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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