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Citizens

3.3

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

65 Wianno Ave, Osterville, MA, 02655, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.37 reviews
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Nancy Smith's profile image
Nancy Smith 
on Google
a year ago

Love this branch… especially with the change of branch manager! Great crew, good efficient work. 

Nancyjane Fox's profile image
Nancyjane Fox 
on Google
2 years ago

Manager Robin is great. Teller Shelby is also excellent. 

Kevin John Sego's profile image
Kevin John Sego 
on Google
2 years ago

I was in this branch with my dad and I heard the lady teller being so rude to an older woman it was cringe worthy. She asked to break a twenty dollar bill and told her it was only if she was a customer. I said I will help you. She was grateful and I was disgusted with this nasty people. Shame on this branch. 

Joan Carlton's profile image
Joan Carlton 
on Google
2 years ago

The Manager and staff at this small branch are the rudest, most unhelpful, nasty, people I’ve ever met. I had a substantial amount of money at this branch and as a valued customer I was treated like the most unimportant person. They go out of their way not to be helpful to their customers. I removed all my money and will report them to their human resource department. Don’t bank with this awful branch. 

Nicole Moody's profile image
Nicole Moody 
on Google
4 years ago

Don’t even bother if your not a customer, I work at a local store 500 feet from this bank and needed smaller bills for my $100. They said they can “only change it for customers, try citizens”. I did and Citizens bank was so nice and helpful and game me the change right away. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.3 star rating with 7 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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