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Citizens
- Finance
- Avenel, NJ
About this business
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location details
1330 Saint Georges Ave, Avenel, NJ, 07001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No one greeted me when I walked in. The lady was on a personal call on speaker as she made me wait until she was done. Just to tell me they wouldn’t be able to see me bc they have a 315 appointment & they close at 4.
I opened three accounts at once in this branch and I went back at least three times to confirm that I met all the requirements for this promotion. Every time I got a positive answer until the day I was supposed to receive the bonus but I didn't. Unexpectedly the banker, Karina, instead of listening to my problems told the teller who tried to interrupt our conversation “She keeps talking”. She intentionally said that to insult me. I asked her for an apology but she refused. I ended up calling the customer service for help. Th... read more
I opened three accounts at once in this branch and I went back at least three times to confirm that I met all the requirements for this promotion. Every time I got a positive answer until the day I was supposed to receive the bonus but I didn't. Unexpectedly the banker, Karina, instead of listening to my problems told the teller who tried to interrupt our conversation “She keeps talking”. She intentionally said that to insult me. I asked her for an apology but she refused. I ended up calling the customer service for help.
Horrible customer service. The cashier is effortless. Went to pay my credit card and the receipt machine was not working. I asked what was my prove that I made that payment. The guy had to restart the system and the other person working was in the phone all the time.
Worst service.. Especially Landy and another women who is always welcoming people. Zero customer service. Banking is nessasasry. But not citizen.please stay away from this location.they will treat you like you are in the white house
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 1.9 star rating with 9 reviews.
When is Citizens open?
Citizens is open now. It will close at 6:00 p.m.
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