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Citizens

3.2

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

213 US-130, Bordentown, NJ, 08505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.213 reviews
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Kimberly Price's profile image
Kimberly Price 
on Google
2 weeks ago

Their ATM took my cash and wouldn’t give it back. It didn’t credit it to my account or give me a receipt. I called the bank branch and the lady who answered made me mad. She was of no reassurance and said “it’s a machine, if the money’s wrinkled it can happen at anytime.” The money was not wrinkled! I told her I work for tips and need to deposit cash. She basically didn’t care. I think she would do better working in a factory where she doesn’t have to interact with the public. Customer service is not her calling. 

Barbara Gilmer's profile image
Barbara Gilmer 
on Google
3 months ago

Raz was very helpful helping me with my acc. So patient with me. 

Luis Herrera's profile image
Luis Herrera 
on Google
6 months ago

I would not recommend doing service here i work as a mechanic and because of the way i dress i was given the runnaround to buy a money order first i was told i had to be a citizen bank customer so i asked what does it take to open an account i was told id social and a small deposit witch all i had and when i said ok lets do it i was told not today here is the proof from google of what you need to buy a money order and i was declined service 

Latisha Anderson's profile image
Latisha Anderson 
on Google
10 months ago

Went to this branch today to make a large withdrawal. The Teller initially asked me if I had my debit card. I advised that I did not but had my drivers license. After I provided the deposit slip and made the teller aware of the amount of the withdrawal she asked for my drivers . I provided her with my drivers license. The Teller stated " Let me check your licenses to make sure that it's not fake". While I understand that it protocol to check my licenses, to specifically state " Let me check your licenses to make sure that it... read more

Kay's profile image
Kay 
on Google
a year ago

Best branch in the area! The three tellers, Joe, Shavon, and Raz are absolutely FABULOUS. They catered to my every need and they all had such beautiful personalities. Very professional branch. The branch manager Tony is very knowledgeable. BEST BANK EVER ! :) 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.2 star rating with 13 reviews. 

When is Citizens open?

Citizens is open now. It will close at 4:00 p.m.  

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