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Citizens

3.3

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

8715 Mentor Ave, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.319 reviews
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Craig Gondorcin's profile image
Craig Gondorcin 
recommend  Recommended
5 years ago

Want to thank Shelley for the card I got today! I have been going to the Mentor Branch since I was about 10 years old! Back when it was First Federal! I have had to go to other Citizens Banks but Mentor is my home branch! I am 49 now! 

John Pflueger's profile image
John Pflueger 
7 years ago

Terrible, terrible bank. Few years ago it took them over 12 business to deposit a payroll check. Today, I went to withdraw a sum of money, because I no longer trust this bank with my money after fouling up a simple payroll deposit, plus their mystery $9.99 fees that pop up randomly, but was told "we don't have that amount of money in the branch and we cannot give you your money". I'm not withdrawing a brief case full of cash, I'm not withdrawing an absurd amount of money. I simply want to withdraw my cash, but was not allowe... read more

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.3 star rating with 19 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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