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Citizens
- Banks
- Middleburg Heights, OH
About this business
At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more
Location details
15050 Bagley Rd, Middleburg Heights, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Tried to deposit coins and they told me no. Ok, but aren't you a bank? Nonsense.
I've been With citizens From the time I was eighteen years old till now They've gone through a number of names but i've been with them through it all 5 star. Thank you all Happy holidays to all the hard workers At citizens.
Since they closed my Berea branch, I sought help with my HELOC account here. Also help with closing out my securities account. Mind you I opened both accounts in person at the Berea branch. The person I dealt with was quick to tell me she couldn’t help. I would have to call a 1-800 number. Ditto from my “financial advisor.” Easy to give Citizen’s your money. Not so easy to get it back. Hold times on the 1-800 numbers are unacceptable. I will be closing out all of my accounts.
I will cancel all of my accounts I had an appointment t for 3 weeks for a medallion stamp. Waited 30 minutes while the manager was I n the phone with her boss. I left. No pone call to apologize. The week before I could not get an appointment because the manager was in meetings all week. So much for customer service.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 2.9 star rating with 15 reviews.
When is Citizens open?
Citizens is open now. It will close at 4:00 p.m.
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