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15050 Bagley Rd, Middleburg Heights, OH, 44130, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 4:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Tried to deposit coins and they told me no. Ok, but aren't you a bank? Nonsense.
I've been With citizens From the time I was eighteen years old till now They've gone through a number of names but i've been with them through it all 5 star. Thank you all Happy holidays to all the hard workers At citizens.
Since they closed my Berea branch, I sought help with my HELOC account here. Also help with closing out my securities account. Mind you I opened both accounts in person at the Berea branch. The person I dealt with was quick to tell me she couldn’t help. I would have to call a 1-800 number. Ditto from my “financial advisor.” Easy to give Citizen’s your money. Not so easy to get it back. Hold times on the 1-800 numbers are unacceptable. I will be closing out all of my accounts.
I will cancel all of my accounts I had an appointment t for 3 weeks for a medallion stamp. Waited 30 minutes while the manager was I n the phone with her boss. I left. No pone call to apologize. The week before I could not get an appointment because the manager was in meetings all week. So much for customer service.
Citizens has a 2.9 star rating with 15 reviews.
Citizens is closed now. It will open at 9:00 a.m.
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