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Citizens
- Banks
- Chesterland, OH
About this business
Location details
8440 Mayfield Rd, Chesterland, OH, 44026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Every bank sells, but the pressure on the employees at this branch is ridiculous. No, I didn't work there. I did hear from an employee that the company has a 25% turnover rate, annually...and is proud of it. That's bonkers, and I've no doubt the cost of that is passed on to customers. I am closing all of my accounts with this bank.
The people at the branch are fine, but corporate is terrible. Someone in their ACH department marked me as dead when my sister passed away and my social security payments were sent back twice. I called several times and was told it wasn’t them, it was Social Security. It turns out it was the bank’s fault. I have not received a formal apology, so I am closing my accounts there today and would never use them again.
I have never found the ATM to be out of service over the last 20 years unless the whole area was without power. I have rarely had to go inside but when I have everyone was professional, helpful and friendly.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 2.9 star rating with 8 reviews.
When is Citizens open?
Citizens is closed now. It will open at 9:00 a.m.
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