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Citizens
- Banks
- Chesterland, OH
About this business
At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more
Location details
8440 Mayfield Rd, Chesterland, OH, 44026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The people at the branch are fine, but corporate is terrible. Someone in their ACH department marked me as dead when my sister passed away and my social security payments were sent back twice. I called several times and was told it wasn’t them, it was Social Security. It turns out it was the bank’s fault. I have not received a formal apology, so I am closing my accounts there today and would never use them again.
I have never found the ATM to be out of service over the last 20 years unless the whole area was without power. I have rarely had to go inside but when I have everyone was professional, helpful and friendly.
Friendly staff, short lines.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 3.1 star rating with 7 reviews.
When is Citizens open?
Citizens is closed now. It will open tomorrow at 9:00 a.m.
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