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Citizens

2.8

About this business

Location details

10300 Northfield Rd, Northfield, OH, 44067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.810 reviews
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Highlighted review
Yvonne Negrelli's profile image
Yvonne Negrelli 
5 months ago

Their online banking is terrible. Schedule bills on the 1st...they dont get to the company for 2 weeks! They took banking back 20 years. 

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Myleka Whitehead's profile image
Myleka Whitehead 
8 months ago

Very over excessive I'm a little upset about how extreme they took a situation after getting on the phone with the owner and 30 mins of verifying his personal account for supposed fraud reasons. The person who owned the account was clearly taken back by the excessiveness as well that he apologize to us on behalf of their ignorance. I will never ever think about getting an account at a citizens, I'll stick to Huntington it only takes one time for me. 

Highlighted review
Brian Ballard's profile image
Brian Ballard 
a year ago

Came to this Branch to have 3 documents notarized. They were TOD’s for vehicles. I asked if I could get 3 copies made so I wouldn’t have to go home and could go directly across the street to the Title Bureau. She said, nope we don’t do that. I wasn’t asking to copy a book. It’s silly how that little gesture can make or break a customer experience. You didn’t even give me the opportunity to pay .15 for them. So much for relationship banking. What a joke. I’ll be sure to tell the personal banker I’m investing that extra cash a... read more

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Ken's profile image
Ken 
a year ago
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Cynthia Lenchak's profile image
Cynthia Lenchak 
3 years ago

Love Citizens!!! 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.8 star rating with 10 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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