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Citizens

3.0

About this business

Location details

10300 Northfield Rd, Northfield, OH, 44067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.09 reviews
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Myleka Whitehead's profile image
Myleka Whitehead 
2 months ago

Very over excessive I'm a little upset about how extreme they took a situation after getting on the phone with the owner and 30 mins of verifying his personal account for supposed fraud reasons. The person who owned the account was clearly taken back by the excessiveness as well that he apologize to us on behalf of their ignorance. I will never ever think about getting an account at a citizens, I'll stick to Huntington it only takes one time for me. 

Brian Ballard's profile image
Brian Ballard 
7 months ago

Came to this Branch to have 3 documents notarized. They were TOD’s for vehicles. I asked if I could get 3 copies made so I wouldn’t have to go home and could go directly across the street to the Title Bureau. She said, nope we don’t do that. I wasn’t asking to copy a book. It’s silly how that little gesture can make or break a customer experience. You didn’t even give me the opportunity to pay .15 for them. So much for relationship banking. What a joke. I’ll be sure to tell the personal banker I’m investing that extra cash a... read more

Ken's profile image
Ken 
a year ago
Cynthia Lenchak's profile image
Cynthia Lenchak 
2 years ago

Love Citizens!!! 

Tim Tracy's profile image
Tim Tracy 
4 years ago

The TV and the news are saying that they are having a coin shortage so I wrote up my coins and took them to the bank and the lady refused to take my coins because she said there's a no shortage out there and she was very rude and she would not take my coins because she said I didn't have a bank account there I wasn't asking for nothing just to change it for my my currency so that they can have coins the lady in the pictures that I send was the worst lady ever she should be fired she was rude and if I was a customer I wouldn'... read more

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3 star rating with 9 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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