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Citizens

3.3

About this business

Location details

6241 SOM Ctr Rd, Solon, OH, 44139, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.311 reviews
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Kim Biddlecom's profile image
Kim Biddlecom 
a month ago

I had to handle a private matter for my adult son at Solon Citizens. I do not remember the lady’s name that helped me on 12/4 (late morning). It looked like a lot going on with possible two newer staff members that she was helping, customers at the drive through, and in line. Quiet chaos. She seemed as if she was the most experienced and had much on her plate at the moment. She displayed patience with me and was very helpful despite all of the situations going on around her. Once she was able to figure out the appropriate st... read more

Christi Shanafelt's profile image
Christi Shanafelt 
2 years ago

The drive thru takes foreverrrrrrrr. Get more staff or assign more duties to the people on site. 

Robyn's profile image
Robyn 
2 years ago

I just walked in and was greeted so nicely be everyone who works here! Great way to start my day. 

Eric's profile image
Eric 
2 years ago

Branch manager is professional, although I’ve had issues with Citizens Bank as an institution. Professionalism is excellent at this branch and appears to meet FDIC consumer protection standards, although their customer service line could be far, far improved. 

Chris Eder's profile image
Chris Eder 
2 years ago

I am a frequent patron at the bank and I always receive a friendly greeting. There is usually no line or one person in front of me and the tellers are efficient. I am pleased with the services. 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.3 star rating with 11 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Monday at 9:00 a.m. 

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