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Citizens
- Banks
- Solon, OH
About this business
Location details
6241 SOM Ctr Rd, Solon, OH, 44139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Terrible communication with the business associates at this branch. The bankers inside are great but the business account bankers have terrible communication there is no reason I should have to hunt down a worker for 3. Weeks over a simple account issue. I was not given a contact for the lady’s boss when asked but she then contacted me back after me contacting another associate who was also dry and rude about the issue. Just a waste of my time
I had to handle a private matter for my adult son at Solon Citizens. I do not remember the lady’s name that helped me on 12/4 (late morning). It looked like a lot going on with possible two newer staff members that she was helping, customers at the drive through, and in line. Quiet chaos. She seemed as if she was the most experienced and had much on her plate at the moment. She displayed patience with me and was very helpful despite all of the situations going on around her. Once she was able to figure out the appropriate st... read more
The drive thru takes foreverrrrrrrr. Get more staff or assign more duties to the people on site.
I just walked in and was greeted so nicely be everyone who works here! Great way to start my day.
Branch manager is professional, although I’ve had issues with Citizens Bank as an institution. Professionalism is excellent at this branch and appears to meet FDIC consumer protection standards, although their customer service line could be far, far improved.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 3.1 star rating with 12 reviews.
When is Citizens open?
Citizens is closed now. It will open tomorrow at 9:00 a.m.
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