Citizens's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens

3.7

About this business

Location details

1700 Diagonal Rd, Alexandria, VA, 22314, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.723 reviews
Select a rating
Shakiba Negah's profile image
Shakiba Negah 
a month ago

The worst bank I’ve ever dealt with. I set up my account for auto-pay, yet they still charged me a late fee every single month. When I called, they brushed it off as a “technical issue.” If it truly was a technical issue, they should have refunded the fees—but they didn’t. Don’t be fooled by this bank; they take your money and refuse to make it right. 

Aden Loh's profile image
Aden Loh 
a month ago

Wonderful Experience With Michael 

Abdinasir ALI's profile image
Abdinasir ALI 
a month ago

Good service and good Teller Gailord A. Alumira 

Monique Johnson's profile image
Monique Johnson 
3 months ago

I’ve been to this bank three times and have received excellent customer service each time. It’s conveniently located near my house and has a nice ATM withdrawal limit as well. 

Joseph Albines's profile image
Joseph Albines 
3 months ago

Great service , fast at the service line and great management overall definitely coming back here!! 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.7 star rating with 23 reviews. 

When is Citizens open?

Citizens is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com