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Citizens

3.1

About this business

Location details

7637 Old Georgetown Rd, Bethesda, MD, 20814, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.114 reviews
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David Palencia's profile image
David Palencia 
on Google
a year ago

They were very helpful and responsive. 

chantra roeun's profile image
chantra roeun 
on Google
2 years ago

Oh is Really good bank Citizens you know don't believe in review so much lol oh just go for yourself if you like it or not you know ☝🏼🤷🏼‍♀️😩 the branch manager just really nice and really helpful 🙂.. 

Leanne Tobias's profile image
Leanne Tobias 
on Google
3 years ago

This reviews service at HSBC following its late 2020/early 2021 decision to close most of its U.S. retail branches. Service has deteriorated tremendously, many experienced personnel have departed and fees have increased. This is extremely sad to see, as service had been very strong previously. As of late 2021, HSBC has announced that it is merging with Citizens Bank. I hope that service improves for those HSBC patrons who remain. If you are shopping for a new bank, I recommend that you defer joining HSBC/Citizens until the d... read more

Colin Neary's profile image
Colin Neary 
on Google
5 years ago
lizzy huggins's profile image
lizzy huggins 
on Google
5 years ago

Worst ever customer service of the asian man in there was disgusting the lady with blonde hair doesnt even speak english enough to have the attitude that she exhibited but asked to copy my check to understand an issue they claimed to be having all day with not being able to cash checks because they cant verify them so the blonde haired lady told me to verify my check stating it could be fake when then check came from their exact bank then claimed she didnt say that just that she cant show me her computer but she is going to ... read more

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.1 star rating with 14 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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