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Citizens

2.7

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

15169 Pearl Rd, Strongsville, OH, 44136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.717 reviews
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E Takes's profile image
E Takes 
on Google
a week ago

There is a elderly woman or who seems maybe above the age of 55.. she is "demeaning" and talks over you if you capable and controlled. Just left this location getting dirty looks from her and her college.. and being talked to like a child from these supposed adults, mainly the elderly woman.. at the "back" counter.. the lady's up front near the door very nice.. Let's just say, I wouldnt come here for serious inquires near the back counter with the eldest woman there. Blue Hawaiian shirt dude comment here ;) Grow up older lad... read more

Rayan n's profile image
Rayan n 
on Google
3 months ago
thomas mccarthy's profile image
thomas mccarthy 
on Google
5 months ago

Went do some banking using the app and I was given a message that the bank was temporarily closed!!WTF this is after an app update for improvements!! 

Judy Edwards's profile image
Judy Edwards 
on Google
7 months ago
Anonymous's profile image
Anonymous 
on Google
a year ago

They won't give you service if you're black. You just stand in the lobby looking stupid. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.7 star rating with 17 reviews. 

When is Citizens open?

Citizens is open now. It will close at 4:00 p.m.  

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