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Citizens

3.8

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

411 Dover Center Rd, Bay Village, OH, 44140, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.88 reviews
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Terre's profile image
Terre 
on Google
a year ago

I've been with citizens for many years and have not found a better Bank to deal with. 

todd pressler's profile image
todd pressler 
on Google
2 years ago

I was reassured to find the virus scanner running on the ATM when I came to deposit money. Like any good citizen, I minimized the scanner instead of terminating the scan. We're all in this together and computer viruses are very serious business. #ittakesteamwork #tomakethedreamwork 

jack tripper (few)'s profile image
jack tripper (few) 
on Google
2 years ago

the leaning tower of banks lol 

Missy Smith's profile image
Missy Smith 
on Google
3 years ago
Stephanie L's profile image
Stephanie L 
on Google
4 years ago

They incorrectly do our deposit amount more times than not and it is always less than what we give them. They also come across as rude/annoyed when asked to correct this and just make excuses and blame others. I would go to the Westlake one off of Columbia instead. They are fantastic over there. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.8 star rating with 8 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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