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Citizens

2.7

About this business

Location details

3323 Kent Rd, Stow, OH, 44224, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.723 reviews
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Sharquesha Y'dhij's profile image
Sharquesha Y'dhij 
2 months ago

Came here to buy coins. There was a small wait in line but that's okay. The teller was extremely nice and answered my questions and sold me exactly what I wanted 

Shannon Riley's profile image
Shannon Riley 
3 months ago

This is the worst bank in the entire history of banks having ever been started. If you are looking for a bank to hand your money out to anyone who wants it and then deny your claims in a fake fraud department, then this is the bank for you. If you are looking for a bank who will ask you then, after a year of letting random companies take money out of your acct for a membership that you never agreed for it to be annual or even more than a ONE time visit or use, then this IS the bank for you, for sure! If you hate having a saf... read more

Kevin Taliaferro's profile image
Kevin Taliaferro 
8 months ago

I can understand not having enough help to answer the phone. But at least pick it up and put people on hold. This way we'd know the bank was open. You shouldn't just let it ring and ring and ring. 

Emily Nist's profile image
Emily Nist 
11 months ago
Magda Mia's profile image
Magda Mia 
a year ago

What kind of employee repeatedly picks up and puts the hold music on without even saying a word? “Please hold” takes two seconds. The people who work here are incompetent. You can’t get anything done without an appointment and shocker — the only banker is out to lunch and they don’t know when they’re coming back. 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.7 star rating with 23 reviews. 

When is Citizens open?

Citizens is open now. It will close at 12:00 p.m. 

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