This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Citizens
- Banks
- Stow, OH
About this business
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location details
3323 Kent Rd, Stow, OH, 44224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
What kind of employee repeatedly picks up and puts the hold music on without even saying a word? “Please hold” takes two seconds. The people who work here are incompetent. You can’t get anything done without an appointment and shocker — the only banker is out to lunch and they don’t know when they’re coming back.
Yes I absolutely despise this bank. The teller told my husband who is on my account hat he couldn’t cash my signed check. Then when I came in she literally told me to go to my normal branch. This lady makes me want to change my account to another bank. Maybe chase or hunnington. I’m definitely looking into it. Hudson branch is amazing btw. Nerissa is a pleasure so take the few minutes drive and go to the Hudson branch.
Lack of customer service, needed a document notarized and was dismissed because I did not have an account with Citizens. I went to peoples bank in munroefalls and they where Very helpful and surprise I do not have an account with them. Reminds me what customer service should look like.
Lack of customer service, needed a document notarized and was dismissed because I did not have an account with Citizens. I went to peoples bank in munroefalls and they where Very helpful and surprise I do not have an account with them. Reminds me what customer service should look like.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 2.6 star rating with 19 reviews.
When is Citizens open?
Citizens is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com