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Citizens

3.2

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

1165 E Waterloo Rd, Akron, OH, 44306, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.214 reviews
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Eric Cagle's profile image
Eric Cagle 
on Google
3 months ago

Teller lied to me twice, telling me my payroll check will be available immediately when I deposited with a teller. I asked this question twice and got the same answer. I would of just cashed it first, Now im stuck for three days. Worse bank experience ever. 

J Johnson's profile image
J Johnson 
on Google
a year ago

Citizens bank $10 charge for a counter check, and long customer service phone hold times has lowered my rating to 2 stars. The website has limmited info on check deposits and does not offer chat support, or images of checks! 

Dale Bensch's profile image
Dale Bensch 
on Google
a year ago

Every month it's something with this bank I left my job to go to bank and was treated poorly and she kept over talking me they lock me out of NY account every month not a good bank 

Samuel Lorenz's profile image
Samuel Lorenz 
on Google
2 years ago

Went to cash my employers paycheck and lady was EXTREMELY rude to me very unprofessional and took a tone with me the whole time. 

Ruth Triplett's profile image
Ruth Triplett 
on Google
2 years ago
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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.2 star rating with 14 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Monday at 9:00 a.m. 

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