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Citizens

3.3

About this business

Location details

1165 E Waterloo Rd, Akron, OH, 44306, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.317 reviews
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Nolan W's profile image
Nolan W 
3 weeks ago

Made sure to close the doors right at 4pm while there’s clearly a bunch of people in the lot trying to get in. Waited 10 minutes in line for the drive thru atm before hand to find it’s not working. Will be closing all accounts with this bank tomorrow. Also what kind of bank closed at 4 and not 5, citizens bank. 

James Slaughter's profile image
James Slaughter 
2 months ago
Stephone Hilliard's profile image
Stephone Hilliard 
2 months ago

Excellent Staff and Service 

Eric Cagle's profile image
Eric Cagle 
6 months ago

Teller lied to me twice, telling me my payroll check will be available immediately when I deposited with a teller. I asked this question twice and got the same answer. I would of just cashed it first, Now im stuck for three days. Worse bank experience ever. 

J Johnson's profile image
J Johnson 
a year ago

Citizens bank $10 charge for a counter check, and long customer service phone hold times has lowered my rating to 2 stars. The website has limmited info on check deposits and does not offer chat support, or images of checks! 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.3 star rating with 17 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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