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Citizens

3.4

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

121 Tommy Henrich Dr NW, Massillon, OH, 44647, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.412 reviews
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Lewi.'s profile image
Lewi. 
on Google
a year ago
Darlene Jellel's profile image
Darlene Jellel 
on Google
2 years ago

Wish they had a drive thru 

Anne Hablitzel's profile image
Anne Hablitzel 
on Google
2 years ago

Excellent 

Philip Guisinger's profile image
Philip Guisinger 
on Google
4 years ago

I have been trying to get an approval on a home loan for nearly a month now. Every time I have tried to contact the loan officer, all I get is, "I will call you tomorrow." With no contact the following day. I have been banking with them for over a decade now with no problems but, with decent events, I am considering banking through someone else. Very unprofessional and treats the potential home-buyer like trash. UPDATE: loan officer finally got in touch and informed me that they switched systems. Why they didn't inform me of... read more

Marcia Williams's profile image
Marcia Williams 
on Google
4 years ago
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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.4 star rating with 12 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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