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Citizens

2.8

About this business

Location details

780 W State St, Alliance, OH, 44601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.813 reviews
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Jenne Rowe's profile image
Jenne Rowe 
a month ago

I cannot recommend banking here, unfortunately. My daughter wanted her first bank account now that she'd started college, and she did one of their new account promotions. Very long, frustrating story short, the banker put the wrong name on the account paperwork (later blaming it on my daughter-like how could that ever be HER fault?), so every time my daughter submitted her account info for direct deposit, it was declined. Weeks passed, still trying, and WE figure out the issue by pure accident. We finally get a direct deposi... read more

Fran Puck's profile image
Fran Puck 
6 months ago

Alliance Citizens.Bank is always very kind,nice gets things right the first time 

Ricky Kimble's profile image
Ricky Kimble 
a year ago

They have always taken good care of me here. I would say I don't like how they got rid of staff during covid some of the people they fired helped me look for a car when I needed one and Rachel even helped me look for a job. But as far as banking goes I like banking here. 

Keith Best's profile image
Keith Best 
2 years ago

Friendly and helpful. Great place to Bank. 

Brice Powell's profile image
Brice Powell 
3 years ago

No stars! Was verbally abused by the notary today. Gentleman in the next cubicle and another teller just looked on with no engagement. Manager was no where in sight. Immediately cease business with the Alliance Branch if you want to be treated like a human being. 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.8 star rating with 13 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Monday at 9:00 a.m. 

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