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Citizens
- Banks
- Alliance, OH
About this business
Location details
780 W State St, Alliance, OH, 44601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Management leaves alot to be desired as far as customer service goes . Complete dissatisfaction. Do better
Customer service management is abysmal to say the least. Walk in to get debit card was told my cell phone wasn't in the registry they would have to send me new card. Agreed with person there. Was told they had no other way to verify my identity I said I have 2 photo id's and original account card in my wallet. More arguing insued when I was told no had to cell phone number in registry I said we'll there had some alternative procedure .. I got really upset at them and was told to leave an not return to this branch .. I went t... read more
I cannot recommend banking here, unfortunately. My daughter wanted her first bank account now that she'd started college, and she did one of their new account promotions. Very long, frustrating story short, the banker put the wrong name on the account paperwork (later blaming it on my daughter-like how could that ever be HER fault?), so every time my daughter submitted her account info for direct deposit, it was declined. Weeks passed, still trying, and WE figure out the issue by pure accident. We finally get a direct deposi... read more
Alliance Citizens.Bank is always very kind,nice gets things right the first time
They have always taken good care of me here. I would say I don't like how they got rid of staff during covid some of the people they fired helped me look for a car when I needed one and Rachel even helped me look for a job. But as far as banking goes I like banking here.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 2.5 star rating with 15 reviews.
When is Citizens open?
Citizens is closed now. It will open tomorrow at 9:00 a.m.
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