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Citizens
- Banks
- Massillon, OH
About this business
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, dont keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location details
2200 Wales Ave NW, Massillon, OH, 44646, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Bank okay. Credit card has terrible customer service. Actually, beyond terrible. It is non-existent. If you have a problem with a Citizens Bank credit card, you are pretty much screwed. I have called, sent a letter, emailed multiple times. They have done nothing. In fact, I just got another letter from them asking for the same information i provided by phone, by letter, and by email. They are a complete joke with customer service.
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 3.5 star rating with 14 reviews.
When is Citizens open?
Citizens is closed now. It will open on Monday at 9:00 a.m.
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