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Citipups

4.0

About this business

Location details

166 8th Avenue, New York, NY, 10011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,028 reviews
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Natalie S's profile image
Natalie S 
11 months ago

For whoever buys from this business, shame on you. You are supporting puppy ***** and animal cruelty and do not deserve to own a pet of your own. If you are unable to meet the mother and father of these pups (which any reputable breeder will allow you to do), then guaranteed the mother is being kept in a small pen being bred over and over again in horrible conditions. And for the store? Puppies should not be kept in individual pens, they are social creatures and it is not good for them to be seperated like that. Shame on the... read more

Georgia L's profile image
Georgia L 
a year ago

I had a terrible experience at this place. I bought my dog and asked multiple times if the dog was in good health before the purchase. One of the sales guys goes "he was seen by the vet yesterday." I then bring up his eyes beginning to say they are red and he has bad tear stains that have not been kept up with. The sales man picks up the dog and shakes him by his front two paws to say "his eyes are fine." I then asked if they cover neutering costs and he says "we will include it in the price, but he has to get it done before... read more

Sophia W's profile image
Sophia W 
3 years ago

Imagine buying a dog to give him the love he deserves & IT ENDS UP DEAD TWO WEEKS LATER.. this is my story .. I bought a dog from ******* (45 *************************) on June 11 2022 and the first day I bought him home he started vomiting. I immediately called the hotline and they stated hes probably nervous he will feel better .. a couple days past by and he is vomiting like crazy and not really eating so I took him to their vet (heart of Chelsea) biggest mistake and they said he had hypoglycemia.. they gave him a shot to... read more

E D.'s profile image
E D. 
3 years ago

I purchased. a chihuahua puppy 8/17/21.She had a severe case of giardia which took a long time to resolve. That seems not unusual.Her teeth ended up becoming two rows of teeth top and bottom. The baby teeth did not erupt enough to be pulled by 6 months, nor at a recheck at 7 months.This is a genetic issue.Her front legs looked sort of strange from the start. The vet Citipups give you a voucher to see said it was a mild hyper extension of the carpus valgus joint. Not a concern.As time passes the front legs grew out facing Eas... read more

Frequently asked questions about Citipups

How is Citipups rated?

Citipups has a 4 star rating with 1,028 reviews. 

When is Citipups open?

Citipups is closed now. It will open at 9:00 a.m. 

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