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Citigroup
- Community & Social Services
- Irving, TX
About this business
Location details
6400 Las Colinas Blvd, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Citibank should not be allowed to handle consumers money until they create a customer service organization that can listen and solve problems. There was fraud on my account due to their negligence. I called them about this fraud, so they locked me out of my account. I have now spent over 20 hrs on the phone with them trying to get access to my $50,000 with no success. I have no idea how what to do next since none of their customer service people have the skillet to listen to the problems they caused and resolve them. I can't... read more
I have received responses. There is no branch office in Dallas metroplex only ATM.
The way they escort you out while you're I'm the office they are at your desk putting everything in a box and asked your badge , and escort you out the door.
Terrible business
Citibank reps are not knowledgeable. I will not keep this account. Fraud alert on my account. Thanksgiving 2023 so I had to get a new card I take some of the blame I guess but other banks I have used at least give you a temp card so you can continue your banking but not this bank. So I'm going g on 2nd day no money and can't get to it. And also no branches in Texas. You would think the reps would know this and at the very least give me a chance to transfer money somewhere else so that I have funds to do the things I NEED to ... read more
Frequently asked questions about Citigroup
How is Citigroup rated?
Citigroup has a 3.6 star rating with 59 reviews.
When is Citigroup open?
Citigroup is closed now. It will open on Monday at 9:00 a.m.
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