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Citibank
- Banks
- Elk Grove Village, IL
About this business
Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals and small businesses. We also support the needs of small and large corporations, governments and institutional investors. In the U.S., we have over 700 branches, complemented by ATM's, online banking and mobile and tablet banking.
Location details
850 S Arlington Heights Rd, Elk Grove Village, IL, 60007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I used there ATM today to get $500.00. I wanted all $20.00 bills . The machine gave me $100 bills. I went inside and asked the teller for $20 bills she asked me if I was a customer and I said yes I used their ATM and was charged $3.00. She said they could only help people with a bank account with them and refused to help me. I asked to speak to a manager and she said ther are none on Saturdays. I promise you I will never ever do business with Citi Bank
Not worth the trouble to bank here. Any issues are referred to their 800 number. There's no individual service or accountability for issues. To Citi's response below, this wasn't an attempt to get help. This is a caution to anyone who wants to do business with you to avoid your business and bank elsewhere.
I went to this location on 5/29 to cash a settlement check from the FTC and the teller on duty gave me every excuse in the book as to why she can't cash the check. I left that location feeling discrimanted against. I went to another location today (6/1) and had no issues at all. Thank you to the Naperville location for treating me with respect.
I went to this location on 5/29 to cash a settlement check from the FTC and the teller on duty gave me every excuse in the book as to why she can't cash the check. I left that location feeling discrimanted against. I went to another location today (6/1) and had no issues at all. Thank you to the Naperville location for treating me with respect.
Nice and very helpful staff.
Frequently asked questions about Citibank
How is Citibank rated?
Citibank has a 2.7 star rating with 31 reviews.
When is Citibank open?
Citibank is open now. It will close at 5:00 p.m.
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