Citi's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Citi

2.2

About this business

Location details

787 7th Ave, New York, NY, 10019, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.226 reviews
Select a rating
Ayesha Younus's profile image
Ayesha Younus 
a month ago

Hy.. There is ayesha i am from karachi pakistan. My father was An American citizen live in newyork & also a customer of citi bank. He is no more he died on 2006. I don't know how to collect information about bank account or contact to bank.. Can some one giude me about it.. I 'll be grat full . 

A Google User's profile image
A Google User 
4 months ago

Alyssa Guzman is the foul-mouthed banker that Citibank can ever have, other day I went to get some cash and a temp card she denied to give me the card and i had to struggle with the customer service for an hour until I could get a card ordered to my address, she has bitchy attitude, staff like her shouldn’t be in hospitality business, disappointed. 

Pradeep Kumar's profile image
Pradeep Kumar 
4 months ago

Went to drop documents for IRA account, banker said better to courier yourself instead of dropping as documents might get lost in the branch. I'm not sure he was actually trying to help me or just wanted to avoid taking documents. One thing sure it is not good for customers. 

Hill Lai's profile image
Hill Lai 
8 months ago

What an unprofessional branch, every time I visit I hear noises and laughing on the background seems like a branch full of jokers, bare minimum help when it comes to any servicing, bankers are barely seen on the desks, I went other day to open a checking account one of the banker said to make an appointment and she headed back to her desk, unprofessional. The teller line is always busy one teller only. This branch needs to focus on their customers. 

john merfy's profile image
john merfy 
8 months ago

Mrs.Mendoza was wonderful. The rest of the staff could care less that I was there and I wanted to sit and talk. I know they are not mind readers but I could tell I would be sitting there for a long while and who has time for that? 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.2 star rating with 26 reviews. 

When is Citi open?

Citi is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com