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Citi
- Finance
- Oakland, CA
About this business
Location details
1198 Webster St, Oakland, CA, 94607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
电话连打五天，没一次能够接通，电话就是个摆设，自动挂断。
I went in two days in a row and after waiting 15-20 minutes nobody knew I was there. Or they completely ignored a new customer? Everyone was busy talking amongst themselves. That’s too bad because I was going to make a big deposit in a new account but I guess you guys already have enough customers. Management, please train your staff some customer service! Is it too much to ask??
Majority of the time I go to the ATM that's outside the building.... for a while now I go and the machine is not available for use. I think it could be cool if there was a notice like on here or to let us know if the atm is down or when it's up again from being down. It can be an inconvenience when you go there for the ATM and it not working so now you gotta utilize the time to locate another branch to handle your business... just a thought.
After calling around we discovered there are apparently only 2 branches in Oakland with onsite notaries and only one that responded promptly and professionally - Oakland's Chinatown office! The new office is beautifully designed and the folks there are efficient and friendly. Keith T., a personal banker there, took care of our document needs in no time. He even shipped them to Citi's operations office overnight and provided us with tracking details. His attention to detail was much appreciated after our disappointing interac... read more
After calling around we discovered there are apparently only 2 branches in Oakland with onsite notaries and only one that responded promptly and professionally - Oakland's Chinatown office! The new office is beautifully designed and the folks there are efficient and friendly. Keith T., a personal banker there, took care of our document needs in no time. He even shipped them to Citi's operations office overnight and provided us with tracking details. His attention to detail was much appreciated after our disappointing interac... read more
Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.9 star rating with 17 reviews.
When is Citi open?
Citi is open now. It will close at 5:00 p.m.
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