Citi

Jeremy Hsu 

on Google

3 months ago

We weren’t immediately sure where to go after entering the bank, but Christopher at the teller counter noticed us from across the room, greeted us with a wave, and offered his assistance right away. We really appreciated his proactive attitude and everything he did to ensure an exceptionally seamless transaction experience. We can see why this is the highest-rated Citi branch in the city. 

Jay Setler 

on Google

3 months ago

Best Citibank location. They answer the phone unlike the others. 

Jane Davis 

on Google

4 months ago

I was experiencing a stressful situation while dealing with the Fraud team (offshore call center) to find out how to unlock my frozen account. I finally started calling Citi branches in NYC ( I live in NC and the closet branch office is VA) to locate someone in the US to help with resolution. First two branches went to a recording. My third call connected me with Selma Lavali-Greenridge. She was fantastic--she listened to the issue and actively became involved in finding a solution. It took several days and many phone calls ... read more

Y L 

on Google

7 months ago

i was asking the bank to pull the whole transaction history of 11 years, which is a troublesome work. Thanks to the help from Andrew and Chris, they helped me pull the history and also provided suggestion on alternative solutions, which perfectly solved my problem. 5 star to thier patience and profesionalism.