Citi's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Citi

2.4

About this business

Location details

530 LaGuardia Pl, New York, NY, 10012, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.422 reviews
Select a rating
Asa Johnson's profile image
Asa Johnson 
2 months ago

Citi bank charges you to withdraw money at their atm if you are not a Citibank customer (common practice). The atms at this location do not let you choose denominations, don't tell you what denominations it will give you, and the teller will not make change (even though you just paid 3.50 for the cash withdrawal). Seems like a disconnect for a money supplier. 

RR's profile image
RR 
4 months ago

I’ve had an extremely disappointing experience with Citi. Despite visiting the branch multiple times since July 7, my account is still not open, and I’ve received no clear updates. I was promised an email about my account status, which I never received, and the staff has been unresponsive to my calls and visits. The delays are unacceptable, and it seems there is a lack of communication and understaffing that is affecting service. I do not recommend Citi for anyone looking for reliable and responsive banking services. Very fr... read more

Amer Ait Ouhamou's profile image
Amer Ait Ouhamou 
5 months ago

Very rude person, Not even fake smile He need to treat people in better way. If you not happy with your job just stay home . 

Naomi's profile image
Naomi 
5 months ago

The doors on this citi bank are awful anyone can just get in…. There’s always men just hanging out in there after dark and it’s scary as a single female to walk in and try to take cash I hate it!!! Make the doors stronger!!!! 

StephenA ArnoldA's profile image
StephenA ArnoldA 
7 months ago

I live nearby and went to use the ATM at 8:00p. The entrance was bolted shut and my card could not open it. Had to walk to a local McDonal’s must further away. 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.4 star rating with 22 reviews. 

When is Citi open?

Citi is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com