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Citi

3.3

About this business

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC. 

Location details

1325 Broadway, Oakland, CA, 94612, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.312 reviews
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Shannel “Honey Cutt” Honeycutt's profile image
Shannel “Honey Cutt” Honeycutt 
on Google
4 weeks ago

As a Customer for several years this location is always clean and has great customer service. 

jay m's profile image
jay m 
on Google
7 months ago

Worker JUAN extremely rude very nasty attitude for no reason toward me he needs to be re evaluated for his job 

Shannel “Honey Cutt” Honeycutt's profile image
Shannel “Honey Cutt” Honeycutt 
on Google
7 months ago

As a Customer for serval years this location is always clean and has great customer service. 

emil lion's profile image
emil lion 
on Google
a year ago

I'm breaking up with you Citibank! I don't like how you're treating me lately. Changing terms, forcing me to keep more in my accounts to avoid fees. Adding new requirements of direct deposits. I don't want my bank strong arming me. Making it harder to manage my IRA. Conflicting information between the call center and the branch about transfer fees and procedures. The last straw was being prevented from picking my preferred new CD IRA rate until I "upgrade" my account to one that requires me tp keep a higher amount with Citi.... read more

PLT Esq.'s profile image
PLT Esq. 
on Google
2 years ago

Your website is trash. Your app is trash. The customer service experience is trash. It's impossible to get a human on the phone and if you manage to get one, it's some dude in India who barely speaks English and has no authority or ability to see what you're talking about on the account. After 30 minutes on hold for a supervisor, one picked up and two seconds later the call just happened to drop. Citi used to be decent, but now I'd recommend billy the corner loanshark over this institution. Oh and 0.03% interest on a savings... read more

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Frequently asked questions about Citi

How is Citi rated?

Citi has a 3.3 star rating with 12 reviews. 

When is Citi open?

Citi is closed now. It will open tomorrow at 10:00 a.m. 

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