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Citi
- Finance
- Chicago, IL
About this business
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location details
2555 N Clark St, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Stupid and extremely unprofessional customer service in Illinois area. That woman agent asked me about my personal information then mistyped my phone number and name again and again, resulting in a specious fraud behavior on my card and my card was blocked!! Did all all these even before I tell her to proceed the next step for problem solving. Most stupid and toxic agent I’ve ever seen. Goodbye citi! I will close my account if this problem caused by your outsourced non US based agent will not be solved by the end of this wee... read more
I think at this bank for one reason and that is for the two people named Xavier and Jesus. Both of them keep me abreast of what is going on with Citibank and their CD rates. I rely on them and they keep in constant contact. They are excellent and I will continue to invest in their CDs at their Bank. I couldn't be happier with their services and how kind they are to me. They regularly reach out to me and let me know what's going on.
I've been coming to this bank since March 2025. Each time I come there is a different issue when I either come to cash a check or deposit a check for my company. Martha Hernandez intentionally harrasses me each time i come to this branch. She stands over the cashiers as though they are doing something illegal. Remember they cash the same check each time. She takes the checks, then takes them to the next person as though something fraudulent is being done. My company has several business that use this bank and its a shame tha... read more
We had an excellent experience with Xazvier at Citi Bank on Clark Street. He was extremely helpful, attentive, and went above and beyond to assist us with our account issue. His professionalism and dedication to providing outstanding customer service made the entire process smooth and stress-free. We truly appreciate his support and highly recommend him to anyone needing assistance at Citi Bank.
Jesus Beltran was extremely efficient and helpful. He dedicated much time to solve all my doubts and help me get back on my feet with my bank account at Citi. Excellent job!
Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.9 star rating with 35 reviews.
When is Citi open?
Citi is closed now. It will open tomorrow at 10:00 a.m.
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