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Citi

2.9

About this business

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC. 

Location details

5660 Broadway, Bronx, NY, 10463, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.933 reviews
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Sharron Yafai's profile image
Sharron Yafai 
on Google
4 months ago

Nathalie was extremely helpful. I kept my account open because she helped me. 

John Nunez's profile image
John Nunez 
on Google
7 months ago

Great Experience at this CitiBank. Carmen was the rep that took care of me and was very thorough explaining everything to me in regards to what I had to get done. Highly recommend her. 

Victor Torres's profile image
Victor Torres 
on Google
7 months ago

I’ve had one of the worst customer service experiences at this Citibank branch. The level of unprofessionalism from the staff, all the way up to the branch manager, is shocking. Clients are dismissed as if they don’t matter, and it’s clear that this location doesn’t value their customers. Dealt with Francesca then a month later Carman. After being asked to email sensitive information, including my Social Security number, they never followed up. This is incredibly concerning, especially given the growing number of cybersecuri... read more

Bernard Walters's profile image
Bernard Walters 
on Google
10 months ago

Always a mess. Bank officers sitting at desk don't help they just sit there. You can't get correct denominations at ATMs . You should go somewhere else! 

Raul Martinez's profile image
Raul Martinez 
on Google
10 months ago

Hello everyone.... I am with Citibank since 1965, always been treated with respect and resolve the reason for me to visit the bank, some time people want more than want the employee can do, and they are employees with supervisors. Thank you for your services. 

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Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.9 star rating with 33 reviews. 

When is Citi open?

Citi is closed now. It will open tomorrow at 10:00 a.m. 

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