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Citi

3.1

About this business

Location details

79 5th Ave, New York, NY, 10003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.125 reviews
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Gavin Williams's profile image
Gavin Williams 
a month ago

Never had an issue withdrawing funds until two very specific reps. It is not about their race or culture but I notice I never had an issue withdrawing until them. They work differently than the rest of the team by creating an unwelcoming environment. The teller who appears Asian as well as their manager who appears to be also Asian gave horrible service. They decided to make things even more difficult and it would be a top tier branch without them. They give horrible advice and dont know how to service like the rest of their... read more

Cade Callen's profile image
Cade Callen 
a month ago

Darlene and Ganessa offer world class service at this citi bank branch. Even though their system was down, they remained committed to helping me resolve an issue with my account. Super personable service— so so professional. Service so good, They deserve a raise!!! Ask for them next visit. 

Marcos Juncos's profile image
Marcos Juncos 
4 months ago

Super fast, Ganessa was very kind and efficient 

Alexander Tselos's profile image
Alexander Tselos 
5 months ago

The service my father and I received from Paul along with his colleagues Michael and Darlene was above and beyond. Great customer service. 

Margaret Luther's profile image
Margaret Luther 
10 months ago

ATM advertised you can select your bill denominations. It did not allow me to and then the tellers would not exchange for my desired denominations. Very frustrating experience, will not return to this branch 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 3.1 star rating with 25 reviews. 

When is Citi open?

Citi is open now. It will close at 5:00 p.m.  

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