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Citi
- Finance
- New York, NY
About this business
Location details
974 3rd Ave, New York, NY, 10022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Couldn’t process a withdraw because their ID scanner wasn’t working. Rather than issue me a new debit card or offer a workaround, they suggested I go to another branch.
This bank is an absolute nightmare, filled with incompetent employees who couldn't handle a simple task like opening a second account. After Ieft the first bank, I found this one hoping for a reprieve. However, he sent my partner's card to the wrong address (even though the address is on the account), then cancelled both of our cards when I reported it! An employee offered a temporary card, butas no surprise to anyone, it never worked. This bank's incompetence is astounding. I will be one of the first people in on Monday mor... read more
Randomly blocks your cards many times per month. Very nice situation when you are traveling in Asia.
I had an appointment today at 11:00. Citibank confirmed appointment via email yesterday. I showed up on time. The teller tells me no one can help me because there's no banker working. Citibank closes most NJ branches, so I came into city and get very frustrated.
Inertia is the only reason to maintain a banking relationship with Citi. AWFUL, basically non existent customer service. Totally unresponsive to telephone messages. The message to clients is clear: take your business to Chase.
Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.2 star rating with 19 reviews.
When is Citi open?
Citi is open now. It will close at 5:00 p.m.
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