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Citi

3.4

About this business

Location details

1748 Broadway, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.438 reviews
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Joaquin Goldaracena's profile image
Joaquin Goldaracena 
on Google
2 weeks ago

Worst bank ever. As a priority client Citibank has literally violated basic consumer laws. If you can't go to a branch it's impossible to solve any issue. 

Nusratilla Adilov's profile image
Nusratilla Adilov 
on Google
a month ago

Visited this branch during lunchtime — even though there were only a few tellers available, the staff was extremely helpful and efficient in handling my request. They took the time to explain everything clearly and found a solution to my issue. Special thanks to Mr.Diaz for the outstanding service! Loved the friendly atmosphere — they even played “Don’t Worry, Be Happy” on a portable speaker, which really added a cheerful touch to the visit.  

Nusrat A's profile image
Nusrat A 
on Google
a month ago

Visited this branch during lunchtime — even though there were only a few tellers available, the staff was extremely helpful and efficient in handling my request. They took the time to explain everything clearly and found a solution to my issue. Special thanks to Mr.Diaz for the outstanding service! Loved the friendly atmosphere — they even played “Don’t Worry, Be Happy” on a portable speaker, which really added a cheerful touch to the visit. 😊 

Janae Hunter's profile image
Janae Hunter 
on Google
a month ago

Male teller was too busy chatting with a coworker about when he wanted to take his lunch break he gave me my temporary debit card without activating it. Now left with no account access for several days due to it being a holiday weekend 🤬 

Chuang Tzu-Hsuan's profile image
Chuang Tzu-Hsuan 
on Google
4 months ago

David was incredibly professional and helpful! He made the whole experience smooth and easy. I would definitely recommend this branch to anyone looking for great customer service! 

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Frequently asked questions about Citi

How is Citi rated?

Citi has a 3.4 star rating with 38 reviews. 

When is Citi open?

Citi is closed now. It will open on Monday at 9:00 a.m. 

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