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Citi
- Finance
- Boca Raton, FL
About this business
Location details
101 E Camino Real #112, Boca Raton, FL, 33432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Who oversees Andreea Ionescu at the Boca Raton Branch at 101 E. Camino Real? She displayed racism, spoke about my faith in front of another customer she was with because I had ashes on my forehead, and refused to help her employee who was trying his best. She said she had been with Citi for 20 years, which explains these reviews. She failed to provide a business card and failed to inform who her reporting manager is despite the branch not having a branch manager. She said she reports to no one which is not only dangerous but... read more
1 Star After four years as Citi customers, today was the final confirmation that we made the wrong choice banking here. We visited the Boca Raton branch on E Camino Real to close our accounts and withdraw our funds. What should have been a straightforward process turned into one of the most frustrating customer service experiences we’ve ever had. The branch manager, Andreea Ionescu, was unapproachable and unwilling to provide the name of her supervisor when asked. She stated she does not report to corporate and essentially i... read more
I had a really positive experience with Citibank. The team was helpful, responsive, and made everything easy to understand. A special thank you to Andrea, the manager, who was incredibly kind and supportive throughout the process. She made sure all my concerns were addressed and handled everything with care. Great customer service and a smooth experience overall!
Frequently asked questions about Citi
How is Citi rated?
Citi has a 3 star rating with 26 reviews.
When is Citi open?
Citi is open now. It will close at 5:00 p.m.
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