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1505 Montana Ave, Santa Monica, CA, 90403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
My wife and I have been banking here over 20 years! We've always consistently had detailed and personalized service, but the new crop of tellers, especially Megan P and Kaz A, are outstanding, and recently helped us navigate an issue with some fraud and reorganizing multiple accounts. It was difficult, but they patiently took care of the problem. It feels old school to walk in now and be greeted like we're neighborhood associates!! Go say Hi- they will be excited to see you!
Amazing service! Very helpful and accommodating.
i been coming here for long time ,my mom and my sister have account's here ,this young man ALEX, very nice gentleman always very nice .some times i don't have my things , takes his time checks everything for me any questions i have is right there, today these things are very important, all people in this bank are nice people, happy with my service, blessings
David Chavez is a dedicated professional who provided competent and excellent service. Thanks for going the extra mile.
Tuesday July 29th, 2025: I have to give a five-star review because of the phenomenal customer service I received the moment that I walked into the branch. I was greeted the moment that I walked in, how was assistant a minute later, and during my transaction the teller was polite and professional. I must add that the good customer service that I received today makes me feel good about doing future business with Citibank.
Citi has a 3.6 star rating with 18 reviews.
Citi is closed now. It will open tomorrow at 10:00 a.m.
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