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Citi

2.9

About this business

Location details

120 Broadway, New York, NY, 10271, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.942 reviews
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Néstor Rios's profile image
Néstor Rios 
a month ago

Basura de banco no pueden ayudarme con algo tan insignificante? Que me mandan ah llamar ☎️ callcenter perdiendo más de 1 hora de mi tiempo ⏱️ 

Tani Sussman's profile image
Tani Sussman 
4 months ago

One-star review for Citibank – 120 Broadway I’ve been a Citibank customer for years, but my recent experience at this branch was frustrating. There was only one teller working all day, and it took over 30 minutes just to be helped. I came in needing change for my small business, but was told they couldn’t provide it without a double sign-off — and there was no one readily available to do that. Staffing seemed stretched way too thin. I understand things happen (like call-outs), but with so many Citibank branches and offices a... read more

Joanne Huang's profile image
Joanne Huang 
5 months ago

Always a line in this location. They need more staffs. People are on tight lunch breaks 

Mitchell Eckstein's profile image
Mitchell Eckstein 
6 months ago

Very long wait for teller. Only one teller serving customers 

Lucas C. Parra's profile image
Lucas C. Parra 
6 months ago

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.9 star rating with 42 reviews. 

When is Citi open?

Citi is open now. It will close at 5:00 p.m.  

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