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120 Broadway, New York, NY, 10271, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
One-star review for Citibank – 120 Broadway I’ve been a Citibank customer for years, but my recent experience at this branch was frustrating. There was only one teller working all day, and it took over 30 minutes just to be helped. I came in needing change for my small business, but was told they couldn’t provide it without a double sign-off — and there was no one readily available to do that. Staffing seemed stretched way too thin. I understand things happen (like call-outs), but with so many Citibank branches and offices a... read more
Always a line in this location. They need more staffs. People are on tight lunch breaks
Very long wait for teller. Only one teller serving customers
It's a pleasure to visit this location. Sayra Gomez is very professional, kind, friendly & attentive to us. I appreciate her calls. She contacts me and my husband to check if all is ok and if we need anything from their Citibank branch. It feels great to be appreciated, respected & well served--how amazing your service is Sayra. Thanks So Much.
Citi has a 3 star rating with 41 reviews.
Citi is closed now. It will open at 9:00 a.m.
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