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Citi

3.0

About this business

Location details

120 Broadway, New York, NY, 10271, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.041 reviews
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Tani Sussman's profile image
Tani Sussman 
on Google
2 months ago

One-star review for Citibank – 120 Broadway I’ve been a Citibank customer for years, but my recent experience at this branch was frustrating. There was only one teller working all day, and it took over 30 minutes just to be helped. I came in needing change for my small business, but was told they couldn’t provide it without a double sign-off — and there was no one readily available to do that. Staffing seemed stretched way too thin. I understand things happen (like call-outs), but with so many Citibank branches and offices a... read more

Joanne Huang's profile image
Joanne Huang 
on Google
2 months ago

Always a line in this location. They need more staffs. People are on tight lunch breaks 

Mitchell Eckstein's profile image
Mitchell Eckstein 
on Google
3 months ago

Very long wait for teller. Only one teller serving customers 

Lucas C. Parra's profile image
Lucas C. Parra 
on Google
3 months ago
Lourdes **'s profile image
Lourdes ** 
on Google
5 months ago

It's a pleasure to visit this location. Sayra Gomez is very professional, kind, friendly & attentive to us. I appreciate her calls. She contacts me and my husband to check if all is ok and if we need anything from their Citibank branch. It feels great to be appreciated, respected & well served--how amazing your service is Sayra. Thanks So Much. 

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Frequently asked questions about Citi

How is Citi rated?

Citi has a 3 star rating with 41 reviews. 

When is Citi open?

Citi is closed now. It will open at 9:00 a.m. 

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