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Citi
- Finance
- New York, NY
About this business
Location details
2481 Adam Clayton Powell Jr Blvd, New York, NY, 10030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2 minutes from my house, but, I prefer this from the Bronx, disrespectful staff, everything is bad except the lady with a dark complexion. Bad service.
I have been with this bank for many years and cannot believe how unprofessional the manager as well as the teller works my disabled family member went to Citi bank he went to the teller the old lady to the very end she took $200 out of his account and ever give it to him an get the mind to give him someone’s else’s card when I went into the branch to speak to that unprofessional manager that thinks he’s smart but he’s not just try to baffle me thinking I’m stupid but I’m not stupid what he said was my family member er went t... read more
The bank manager, Granville McCallum told me that they refused to cash my check (which was drawn through Citi from a reputable company) solely because I did not have an account with them. He neglected to tell me this as he just brushed me off by laughing and saying, uh, no. Very unprofessional. I told him he was unprofessional in saying that and begged her told me why they would not cash it. He ignored me, only waving to me with a smile as he motioned to security to remove me. DO NOT ISE THIS BTANCH OF THE BANK.
This bank used to be bad because of the lack of tellers you had to wait a long time they only had two tellers with a lot of people waiting, they should have had at least 5 tellers posted, they improved on that since but they need to improve on getting more people at the desk they only have one person working at the desk and 5 empty cubicles not good service when it comes to that you have people waiting a long time to talk to
They have a sign at the front that says we are client obsessed - couldn't be further from the truth. On 12/24 I went to make an appt to open a bank account for my son. Waited several minutes to be greeted while bankers conversed. When a banker finally asked how she could assist, I pointed out that I had been waiting for a while without any attention. Her response? Well now she is asking how she can assist. Not even an apology. I proceeded to make a 12/26 9 a.m. appointment with said banker. Showed up today at around 9:05 a.m... read more
Frequently asked questions about Citi
How is Citi rated?
Citi has a 3.6 star rating with 34 reviews.
When is Citi open?
Citi is closed now. It will open at 9:00 a.m.
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