Citi's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Citi

3.5

About this business

Location details

2481 Adam Clayton Powell Jr Blvd, New York, NY, 10030, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.536 reviews
Select a rating
Fatim Cisse's profile image
Fatim Cisse 
3 weeks ago

staff, absent. 🥹 

Duciel Veras's profile image
Duciel Veras 
4 weeks ago

A mess. I asked for my account information and the teller writes the swift code on a sticky note. I asked for a real document on letterhead and she claims she doesn’t do that. So I ask for a banker and she said the whole bank doesn’t print things. So then she asks her manager and claims he also said they don’t do that. Gotta be a joke. 

zara cisse's profile image
zara cisse 
3 months ago

2 minutes from my house, but, I prefer this from the Bronx, disrespectful staff, everything is bad except the lady with a dark complexion. Bad service. 

Alisha A's profile image
Alisha A 
4 months ago

I have been with this bank for many years and cannot believe how unprofessional the manager as well as the teller works my disabled family member went to Citi bank he went to the teller the old lady to the very end she took $200 out of his account and ever give it to him an get the mind to give him someone’s else’s card when I went into the branch to speak to that unprofessional manager that thinks he’s smart but he’s not just try to baffle me thinking I’m stupid but I’m not stupid what he said was my family member er went t... read more

Meredith Housel's profile image
Meredith Housel 
4 months ago

The bank manager, Granville McCallum told me that they refused to cash my check (which was drawn through Citi from a reputable company) solely because I did not have an account with them. He neglected to tell me this as he just brushed me off by laughing and saying, uh, no. Very unprofessional. I told him he was unprofessional in saying that and begged her told me why they would not cash it. He ignored me, only waving to me with a smile as he motioned to security to remove me. DO NOT ISE THIS BTANCH OF THE BANK. 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 3.5 star rating with 36 reviews. 

When is Citi open?

Citi is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com