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Citi
- Finance
- New York, NY
About this business
Location details
262 1st Ave., New York, NY, 10009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I stopped by this branch recently to get a check issued, and I was honestly so impressed by how kind and professional one of the staff members was. She seemed like a manager, but I’m not entirely sure. It was during tax season, so the place was packed and the line at the teller windows was pretty long. While I was waiting, I saw this staff member helping people nonstop. She was answering even the simplest questions with patience, and dealing with some tough or demanding customers in a calm, respectful way. It stood out even ... read more
Worse customer service. Don’t tell me you regretted, do something about it.
You guys are the worst. When I go the branch to address an issue no one is available. If available you have to wait more than 45 minutes. I’m busy. I continue to stop by, but walk out. I’ve called only to get recording to call back. My rep never returns calls. It’s time to look else where.
A great place if your banking needs include standing in line for a long time while one teller handles then entire line and others just sit there talking to each other. A pro-tip: try to go when the one teller is stuck with a problem customer and occupied for at least ten minutes while everyone waits.
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Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.5 star rating with 34 reviews.
When is Citi open?
Citi is closed now. It will open at 9:00 a.m.
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