Citi

Deborah Jones 

on Google

2 weeks ago

Everyone is always polite, courteous, patient, and helpful. 

Meechie E 

on Google

2 months ago

This was the worst customer service I ever received and to think this is a bank. I now have to take my aunt all the way to the citi bank on 47th and lake park because I wouldn't put a dog through this unprofessional customer service 😑. I only put o e stay because there was no button for no stars. 

Niraj Maharjan 

on Google

6 months ago

Worst bank ever. Worst customer service. Blocked my account for some stupid fraud detection. When i call they just keep on transferring calls to different departments. Representatives can't even speak proper English. 

Isaac Simmons 

on Google

10 months ago

Citi has stolen my money. They closed my accounts with no notice. They have told me that I would receive a letter with my money and explaining why they closed the account. They haven’t and it’s been over 60 days. No one can give me a clear answer between customer service and the workers in the branch. While Charlita is amazing, the bald manager is pretty rude. They have told me through phone call they have deemed the money in my account is not mine even though I have proof that all money came from my other account. Over 60 d... read more

J S 

on Google

a year ago

What an AWESOME team!!! Had to visit this location today, due to 95th Western reporting no cash on hand. Unheard of. However, Stony location was the best!! Branch manager came up to every customer in line, including myself. She was very gracious and welcoming to every customer that entered. She and her teller line, FULL OF SMILES, spoke to every customer. Charlita was so pleasant! She even asked about my recent birthday, and this was my first time ever, in this location!! I will be back!! THANK YOU Citi Stoney!!