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Citi

2.8

About this business

Location details

3454 Jerome Ave, Bronx, NY, 10467, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.836 reviews
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Bernard Walters's profile image
Bernard Walters 
on Google
3 weeks ago

Homeless people camp out here when the bank closes. One guy even holds the door open for customers no card needed to get in . Another guy sleeps under the service desk. This place is be coming a homeless shelter .The bank needs to investigate this situation before something tragic happens. Should have "0" stars. Form letters and telling customers to contact someone else does not solve this issue. Citi bank needs a security patrol or police to drop in at this location now! Other customers have complained months ago. Stop acti... read more

Da Great's profile image
Da Great 
on Google
2 months ago
Israel Quill's profile image
Israel Quill 
on Google
3 months ago

There were two homeless, one inside the building and the other outside. The door was also broken. This is not new since every Sunday, another homeless person is waiting on the door, opening the door and asking for money. Why is it concerning? Because they are on drugs, do something with the safety of your customers. 

JOSE ROSALES's profile image
JOSE ROSALES 
on Google
5 months ago
S K's profile image
S K 
on Google
9 months ago

Never going back to this branch again. I made deposit this morning and the machine was not working instead of having it out of commission or put up a sign they left it on and my money was taken without being deposited to my account. Now I have to dispute with Citi and have to wait while they investigate. If there is an issue with atm machine why keep it on. This was very wrong. I never experienced something like this at any other bank. Please fix all the atm machines so something like this doesn’t happen to others. Why not p... read more

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Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.8 star rating with 36 reviews. 

When is Citi open?

Citi is closed now. It will open at 9:00 a.m. 

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