This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Citi
- Finance
- Bronx, NY
About this business
Location details
3454 Jerome Ave, Bronx, NY, 10467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I am writing to express my concern and disappointment regarding the way I was treated when I attempted to deposit a check at your branch. I have been a loyal customer of your bank for over 20 years and have never experienced an issue like this before. The check in question was issued jointly to my husband and me as part of an insurance claim for our home. When I went to deposit it, the bank managers refused to accept it, stating that I could not deposit it because I do not share a joint account with my husband. This was surp... read more
They closed my account for no reason, I called because I could not remember my security questions and they just closed my bank account without having a good reason too. But when it came to somebody hacking my account and sending money through Zelle nobody helped me because it was a Zelle transaction.
Homeless people camp out here when the bank closes. One guy even holds the door open for customers no card needed to get in . Another guy sleeps under the service desk. This place is be coming a homeless shelter .The bank needs to investigate this situation before something tragic happens. Should have "0" stars. Form letters and telling customers to contact someone else does not solve this issue. Citi bank needs a security patrol or police to drop in at this location now! Other customers have complained months ago. Stop acti... read more
There were two homeless, one inside the building and the other outside. The door was also broken. This is not new since every Sunday, another homeless person is waiting on the door, opening the door and asking for money. Why is it concerning? Because they are on drugs, do something with the safety of your customers.
Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.7 star rating with 38 reviews.
When is Citi open?
Citi is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com