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26542 Bouquet Canyon Rd, Saugus, CA, 91350, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I'd like to raise the issue of insufficient management and poor customer service, particularly with regards to the branch manager. I still maintain my opinion regarding Citibank, particularly concerning the bank tellers, whose attitude and demeanor have been consistently poor.
HORRIBLE EXPERIENCE WITH CITIBANK AND BRANCH; THEY DECIDED TO CLOSE MY CHECKING ACCOUNT THAT I HAVE HAD FOR 15 YEARS WITH A BALANCE OF THOUANDS IN IT. ALL I GOT IS A LETTER WITH NO EXPLANATION AND BETTER YET, NO ONE I CAN TALK TO EITHER ON THE PHONE OR AT THE BRANCH. I WALKED INTO THE BRANCH, THE TELLER, TATIANA IS THE MOST IMCOMPETENT EMPLOYEE AT THE BRANCH. I ASKED FOR THE THE MANAGER AND SHE SAID SHE WAS AWAY. I ASKED, IF MY OTHER ACOUNTS, SUCH AS MY SAVINGS AND CD ACOUNTS WILL BE CLOSED AS WELL. SHE INFORMED THAT THEY WO... read more
I'd like to raise the issue of insufficient management and poor customer service, particularly with regards to the branch manager.
I'd like to raise the issue of insufficient management and poor customer service, particularly with regards to the branch manager.
Citi has a 2.6 star rating with 40 reviews.
Citi is closed now. It will open at 10:00 a.m.
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