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3288 Castro Valley Blvd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trash you can’t deposit money in atm
Adriana was great! She helped my wife and me close our account last Saturday and was very patient and helpful throughout the whole process. She made everything easy and stress-free. Really appreciate the great customer service! Thank you again Adriana!
Carmen goes above and beyond to help us. She is patient, kind, and knowledgeable, and genuinely cares about finding the best solution for our needs. It’s rare to feel this well taken care of at a bank, and we are very grateful for her guidance and follow-through.
No one ever answers the phone in this branch. I also opened an account during a promotion for the Lunar New Year and I was supposed to receive a gift. It has been 2 years and they still can’t locate the gift. Very poor customer service. I’m considering closing all my accounts there now.
Citi has a 2.9 star rating with 25 reviews.
Citi is open now. It will close at 6:00 p.m.
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